GODOX – Firmware Update Procedures

Godox Firmware

 

UPDATE – Godox have now released the new G1 firmware update software, which now replaces the original Java based upgrade software discussed below.

 

With Godox releasing quite a number of products recently related to their new new 2.4GHz X series TTL radio system, there has also been a lot of new firmware updates available for these products, as Godox work through refining and further integrating the system.

The current Godox Firmware Update Software is however limited, and designed to function with somewhat outdated Windows 7 operating systems and prior. There is also (at the time of writing this) no update software available directly for Apple Mac users.

Due to licensing and other issues Godox may not have new official upgrade software available until later in the year. Though if possible they may release some interim software to help make things easier in the mean time.

Also to make things just a little more interesting, the current Godox firmware download page – http://www.godox.com/CN/Downloads.html is only available in Chinese language. So Google Translate or similar will be needed to find the correct files (the Google Chrome browser is also very handy for fast translations).

UPDATE – The firmware and user manual download page is now available on the English Godox site as well – http://www.godox.com/EN/Download.html

(Though is may still be a good idea to check if the Chinese page may have any later updates).

 

Godox Firmware

 

UPDATING WITH WINDOWS

 

Until new update software is available though, it is possible to update firmware using Windows systems right up to the current Windows 10, by simply Disabling Driver Signature Verification on your computer before installing the current Godox Firmware Update software.

For Windows users at least (even up to Windows 10) the current Godox firmware update procedure is actually relatively straight forward, and quite simple once you have done it the first time. So updating firmware generally nothing to be scared of for PC users at least.

The main thing that seems to avoid most installation issues is just letting the update software install Java7 on your PC, even if you already have a version of Java installed (quite possibly a later version). The software will simply uninstall the current Java software and install a fresh version of Java7.

Shlomi Cohen of Shlomi Cohen Photography has kindly provided the installation and update guide below. If using Windows 7 or earlier you can disregard step 3 of Disabling Driver Signature Verification.

 

1. Do NOT connect the flash/trigger to the computer at this point. If you have already connected the device to the computer prior to the installation, you might have problems as the computer registers the device as unknown, and after that it gets pretty hard to make the computer disregard that.

2. Check the software version on the device and make sure you’re not already running the version you are updating to. If you’re running the latest version, there should be no reason to upgrade.
X1-T:
Turn device OFF. Hold the MODE button pressed, and turn the device ON. Firmware version displayed.
X1-R:
Turn device OFF. Hold the GR button pressed, and turn the device ON. Firmware version displayed.
TT685C / TT685N:
Press the C.fn button and the firmware version will be displayed at the top right corner.
AD360II-C /  AD360II-N:
Press the C.fn button and the firmware version will be displayed at the top right corner.
AD600B / AD600BM:
Press the Menu button and the firmware version will be displayed at the top right corner.

3. Disable Driver Signature Verification using this guide. (Not required if using Windows 7 or earlier).

4. Once the computer has restarted, run the installation and choose to install the drivers (even if you have installed them before). Make sure the installation has completed successfully. If there is an error with installing the drivers, try to correct the problem before continuing.

5. Let the installation install Java 7. I have not tested the software with later versions of Java, even though later versions were available.

6. Turn the device OFF and connect it to the PC using a USB cable. The display of the device will not show anything, but your PC should make a sound that a new device has been connected to it successfully, you might not find any new devices under the “Device Manager” in Windows, this is normal.

7. Run the firmware update software, make sure it is connected to the device and start the process.

8. After the process has finished, the display on the device might be on. Disregard that and unplug the device from the PC.

9. Check the firmware version on the device and make sure that it has updated.

10. Restart your PC to return to the normal driver signing verification mode in Windows. (Not required if using Windows 7 or earlier).

 

Note: If you ever update the firmware for a different device (Transmitter/receiver/flash/whatever), repeat this entire process, including reinstalling the drivers. The drivers that are included with the firmware update software for flash triggers seem to not be working well with the flash, even though they show up under the same name.

 

“Unable to open archive file” Error

Sometimes when trying to install the updater software, when you click on the .exe file to start the installation an “Unable to open archive file” error message will appear.

This is simply caused by the Chinese characters in the folders containing the .exe file.

You will need to either copy the .exe file to your desktop first before opening it, or rename the folders the .exe file is contained inside to remove any of the Chinese characters.

 

 

UPDATING WITH MAC

 

A number of people have also successfully used various virtual windows applications on Apple Mac to update their firmware (again Disabling Driver Signature Verification if using Windows versions after Windows 7).

If you have any tips on installing the Godox Firmware Update Software, and updating with Apple Mac and and virtual windows applications, please post them in the comments bellow. Thanks.

 

Godox  – Firmware Download Page

Godox – Website

 

 

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173 Comments
  1. mmmfotografie 2 years ago

    I did visit that page yesterday and clicked on English and was warped back to the last century instantly. Really, Godox should put a little effort in keeping the English pages inline with the Chinese pages.

    • Author
      Flash Havoc 2 years ago

      Yes the English site has been neglected for a while. I don’t think Godox have anyone to write the English text. I would imagine they would be intending to hire someone to update a lot of it at once.

      The instruction manual for the AD600B etc have very good English text now though.

      As far as I understand Godox do intend to do an English Download page as well as some stage.

  2. Thomas Geist 2 years ago

    With all tha instructions and posts of the recent weeks I’ve been pretty successful now with updating on a Mac Pro running VMware and Windows 10.

    Once the Java and driver signature glitches had been solved everything went well and the next round of updates (X1N to V1.2) was a matter of minutes.

    On a Mac I would strongly recommend a virtual machine (instead of a Boot Camp installation) since it can be run in parallel without restarting but most of all since you can make copies or snapshots of the installation.

    That way if anything fails it will again just be a matter of minutes to have a working installation ready.

    • Author
      Flash Havoc 2 years ago

      Thanks Thomas.

      And thanks for your help in this in the previous comments regarding Mac installation. I was going to try and find and collate what I could of those into the one place here where its easy to reference for other people trying to work through this.

  3. Tim 2 years ago

    Thanks, I would not have known about it otherwise.

    Just checked my ad360ii n and xt1 n. Am I right in thinking that I need a separate mini usb cable, not regular usb or micro usb? Don’t think it was in the package.

    • Author
      Flash Havoc 2 years ago

      Hi Tim,

      Godox don’t supply the firmware update cable, so you will need your own. I think its a micro USB port though.

      • Tim 2 years ago

        Thanks, but I hope other people can also confirm or correct.

        One manual says micro usb, the other mini usb. But both devices have the same size usb port. And my cables don’t fit.

  4. PeterA 2 years ago

    Success on the Transmitter to V12! Used 7-Zip (free) to extract the .rar file. After the installation it had a screen saying to update the drivers, but it didn’t work. Had to click on the icon on my desktop and got the real install program (picas shown above). I’m on Win7 64-bit. I downloaded the files from the Chinese page based on the trigger/receiver names. Going to try the Rcvr next.

    • Author
      Flash Havoc 2 years ago

      Thanks Peter,

      Yes I use the free 7-zip as well. Its lucky that is available as a number of the other free options appear to have lots of malware attached. I’m not sure why Godox don’t just use zip files.

  5. PeterA 2 years ago

    Updated the X1NR to V12 and it works! V860 iTTL is two stops hot, but consistent, for -2 EV on the flash or X1NT and it’s good. Tooks a few dozen shots in quick sequence and got a couple non-flashes, but it may have been me.

    • Author
      Flash Havoc 2 years ago

      Thanks, I haven’t tested the V860 yet. You will likely need to update the firmware in the V860 though as well.

  6. Thomas Geist 2 years ago

    A tip for the Chinese download page:

    Most browsers let you enable a so-called status bar which displays whatever link you roll over your mouse. Activate this and you can see the names of the respective files on this page. The names are plain English and easy to understand.

  7. andrew 2 years ago

    i updated from v8 to v11 .
    Do you guys see the rear curtain sync option on the camera menu ?
    i see first curtain sync and HSS ? could everything be wrong with my X1 or the rear curtain sync is automatically activated ?

    • Author
      Flash Havoc 2 years ago

      Hi Andrew,

      No it doesn’t show up in the camera menu, you have to go into the X1-C custom functions and set C.Fn-4 to 01.

  8. mmmfotografie 2 years ago

    Google translate is not that good and according to translate Godox seems to sell oxen that you have to kill your self in the “shooting skills” section. 😉

    • Author
      Flash Havoc 2 years ago

      Yes Godox is the sacred cow, you don’t want to be killing the sacred cow though. 🙂

  9. Tim 2 years ago

    Darn, new problem popped up during installation.

    Anybody got the message “atlibusbdfu.dll not found” and found a workaround?

    • Author
      Flash Havoc 2 years ago

      I’m not sure about that error message, though it does also remind me of another issue people were having with the AD360II firmware and some others (and I’m not sure if Godox have corrected these).

      When you try to open the .exe file to install the firmware update software it shows up a message “Unable to open archive file”.

      The trick there is to copy the .exe file to your desktop and open it from there. As its just the Chinese characters in the folder title that the .exe file was originally placed in which causes Windows issues. Or just rename the folder to remove those Chinese characters.

      The “atlibusbdfu.dll not found” does ring a slight bell though. I haven’t had any update issues for a long time now, so I can’t quite remember what the error messages were.

      Did you get to the stage of installing Java7? and if so did you let that install?

      • Tim 2 years ago

        Yeah, I installed Java, disabled virussoftware and firewall and ran as administrator on a Windows 7 machine.

        I was hoping for something like pointing the right driver in device manager, but I am a bit clueless in that regard. Also, it is not supposed to pop up in device manager, I understand.

    • Dan 2 years ago

      Tim,

      I dusted off my old Windows 7 machine and gave it a try. I too get that error. I tried several things but nothing solved it. Apparently it has something to do with this Flip program? I will keep working on it but it’s very frustrating.

      • Tim 2 years ago

        Flip manager? What do you mean?

        Still, it is nice that you are trying. It would be nice to have properly working HSS.

        I expected the dll to be in the bin folder, but it is not. Maybe it is a Windows dll. That is as far as I got.

  10. PeterA 2 years ago

    Hey Elv! Thanks! Updated the firmware on the V860N. (downloaded the V860C first, gotta be careful!) Now there are no black frames. And the flash LCD will show the adjustment to the changing camera F/stop it is reading for the iTTL. On the down side, with the V2.2 in the V860 the iTTL exposure is -3 EV! But it is consistent, so -3 EV on the flash and it’s fine.

    The V12 T/R updates also fixed the iTTL for the Nikon SB800. Good exposures at 0 EV.

    • Author
      Flash Havoc 2 years ago

      Ok thanks for that. It sounds like Godox still have some work to do with the V860N.

      Hopefully they will get there with the V860N eventually as the TT685N and AD360II-N appear to have much better TTL results etc now.

  11. PeterA 2 years ago

    Could not get Windows 7 to recognize the AD360ii-N as a USB device. So the V2.3 update failed. Tried Perfect Updater by Raxco which found drivers for some other USB devices over the years, but no joy.

    For V2.3 after extracting I had to take the Chinese characters out of the file & folder names, and also changed the II-N to ii-n, just to be safe, and it installed OK.

    • Author
      Flash Havoc 2 years ago

      Hi Peter,

      I’m a little confused, do you mean that you got the AD360II-N to update to V2.3 eventually (by taking the Chinese characters out of the file & folder names, and changing the II-N to ii-n) ?

      As this sounds like it may solve Tim’s issue above.

  12. PeterA 2 years ago

    Hi! Changing the Chinese characters to English got the installer to install. It then looked like all the others and ran the same. Only difference was that at the end an error message came up saying it failed because Windows could not recognize the USB device. Tried plugging and unplugging the AD360ii-N to see if Windows would somehow kick in, but no joy. So no successful V2.3 update! 🙁

  13. PeterA 2 years ago

    Hel Elv! I deleted the install folder and tried again. This time after the extract I renamed all the characters after AD360 in all the folders. I thought… what could it hurt? They may had slipped in some kind of similar looking Chinese character?

    Sure enough, the V2.3 upgrade worked fine.

    • Author
      Flash Havoc 2 years ago

      Ok great thanks Peter. Sometimes it is the simple things. This is pretty tricky though.

  14. Tim 2 years ago

    Just to be clear: my “atlibusbdfu.dll not found” problem was not related to installing the exe file on Windows, but for flashing the device firmware.

    • Author
      Flash Havoc 2 years ago

      Thanks Tim. I thought Peter was at that stage as well though – ” Could not get Windows 7 to recognize the AD360ii-N as a USB device”.

      Can you try doing what Peter mentioned anyway. Delete the instal files completely and extract another set, and rename all the folders to start with before installing the .exe file.

      • Tim 2 years ago

        Tried it, but to no avail. Renamed original files and folder and also install folders on C-drive during installation. Didn’t help.

    • andrew 2 years ago

      no fix found for the “atlibusbdfu.dll not found” ??
      this is so frustrating

      • Stefan 1 year ago

        I also go the dreaded “atlibusbdfu.dll not found” error but I solved it.
        The reason you get this error is because the AD600B isn’t connected and the driver isn’t loaded. The reason for not getting the “connected device” sound in windows was because I forgot to remove the battery, and to hold the powerbutton to drain the Power.

        After battery was removed, windows recognized the device and install no longer gets the atlibusbdfu.dll error.

        Enjoy!

  15. PeterA 2 years ago

    FYI — Just did a HSS iTTL test walking up to 1/8000th on a D7000 1/250th FP mode with a V12 V860N. Fairly often the first shot is blank or over-exposed after a shutter speed or f/stop change. Then it seems to kick in and expose fine. I would guess it needs a warm up shot to get the setting in order internally.

  16. ipadmania 2 years ago

    Lesson learned

    We should declare chinese is international secondary languange like english as of now

  17. Thomas Geist 2 years ago

    A personal thought:

    It is pretty obvious that we end users have to act as beta testers for this kind of equipment.

    This is probably what we have to expect when paying such low prices for these flashes and radios. And we have to live with it.

    However, it would be a VERY smart move on Godox’ side (and that of most every other Chinese flash equipment manufacturer) to open some channels for direct feedback from and communication with at least some of the “Beta-Users”.

    Many of us are already heavily involved in testing – and living with the shortcomings for now, but comments here are definitely not the easiest way to get findings and concerns across to the companies.

    • Author
      Flash Havoc 2 years ago

      Hi Thomas (and Peter),

      You can (and probably should) contact Godox with issues you find at godox@godox.com.

      As many people know they often don’t reply to all the emails, though the information should get through.

      It doesn’t hurt to check with other people hear and other places though to see if its a common issue, or compare notes first.

      I wish Godox had a better system of dealing with all this, though to be fair the same could be said about most of the companies. Hopefully they will evolve over time though.

      Adorama are also getting more involved with this, so hopefully we may be able to have more input on products from the start, and as the development progresses, instead of piecing things together once they are released.

  18. PeterA 2 years ago

    Thomas Geist — I totally agree with you! 🙂 But so far I’m pretty happy with Elv’s taking our feedback from here, digesting it, and talking to Godox as one voice. At least that is what I understand him to be doing.

    Godox seems to be learning. Like fixing the PB960 battery issues (altho it took almost a year to clear old stock). We are also getting help for quality concerns from Amazon vendors. I read that one who got bad batts sent the whole shipment back and told them to fix it. So aggressive tactics like that help to get high quality to us.

    As far as beta testing… Yes, Godox has ONE out of the park homerun, the Wistros. Everything else is pretty much an add-on to the system. We’ve got to remember that these are V1 products. And some, like the V860N, they are trying to reverse engineer a protocol that most others have failed at. So they take baby steps improving. The firmware updates are really nice, and we all wish they came faster and were more complete. But…

    As one of their beta testers I’m hoping they figure things out for current products. Then release V2 versions will a more complete working system. 🙂

  19. Michael 2 years ago

    Hello,
    does somebody know the Funtionen from c.fn 05 and 06 in the X1n-T?
    After the update on V11 these were there, but the description goes only to c.fn 04.

  20. PeterA 2 years ago

    The list of c.fn functions is in the manual online. The last two are the time the LCD stays lit on the back of the flash unit. 🙂
    C.Fn: Setting Custom Functions
    APO
    FEB ACL
    FEB
    AF
    BEEP
    Light
    LCD

    http://www.godox.com/CN/InstructionManual/WITSTRO_AD360IIC_20150817.pdf

  21. Michael 2 years ago

    Hello,
    the manual is for the AD360II, i need the c.fn functions for the X1n-T.

  22. Michael 2 years ago

    Thank you, but in this manual the c.fn functions are going to 04.
    05 and 06 don´t stand there.

    • Thomas Geist 2 years ago

      Michael, there is no newer manual.

      Custom functions 5 and 6 are only described in the firmware updates.

      C.Fn-05 Manual flash power 1/250 0: Off
      C.Fn-06 AF Assist 1: On

      • Author
        Flash Havoc 2 years ago

        Thanks again Thomas,

        I have added the Custom Function list to the bottom of the X1-C and X1-N posts.

  23. andrew 2 years ago

    i always got unable to open file archive on the tt685 firmware update file on windows 10 PRO insider preview .
    are you experiencing the same issues ?

    thanks

    • Author
      Flash Havoc 2 years ago

      Hi Andrew,

      The Chinese characters in the folders containing the .exe file are what is causing the issue.

      You will need to either copy the .exe file to your desktop first before opening it, or rename the folders its originally inside to remove any of the Chinese characters.

  24. Andy 2 years ago

    I’ve just got an AD360 II – C and X1-C. The X1 is on version 2 so really needs an update. But the AD360 is on version 2.40. The firmware download page says 2.50 is the latest. Does anyone know what the update between the two was?

  25. Andy 2 years ago

    I was able to Google translate it there, its ‘V2.5: resolving X1C (version V10) Second-curtain sync function’ ,
    so I think I will update it. Thanks for these instructions… hope it goes smoothly.

    • Andy 2 years ago

      I got the X1CT done fine, and no issues getting it to V11.
      when I went to install the exe for the AD360II, I got the following message: ‘unable to open archive file’.
      Has anyone experienced this?

      I opened the control panel, and uninstalled the X1CT updater and the godox drivers, and tried it again, but got the same message.
      I’m on a Win 7 machine

      • Author
        Flash Havoc 2 years ago

        Hi Andy,

        The Chinese characters in the folders containing the .exe file are what is causing the issue.

        You will need to either copy the .exe file to your desktop first before opening it, or rename the folders its originally inside to remove any of the Chinese characters.

  26. Andy 2 years ago

    Great, cheers, that worked. I had read before about the Chinese characters, but the actual exe file had no Chinese characters in the file name, so i wasn’t sure about it being the issue. Thanks again

    • Author
      Flash Havoc 2 years ago

      No worries, thanks Andy.

      I added a note on this to the original post as well.

  27. kenny 2 years ago

    Has Godox fixed the AF assist light in the new firmwear update? The AF assist red lazer does not shut off and shows up in the photos. Is that error even fixable using a firmwear upgrade, or is that a hardwear flaw? THX

    • Paul B 2 years ago

      Kenny, I was having that problem with my 685N (Version 2.7) and the issue is when my D750 is set to Release on its autofocus priority selections. The red slashes don’t show up when the camera is set to Focus in the focus priority selections. Not ideal, but that’s the workaround for now. Don’t know if an update would fix it, but hopefully.

      • Paul B 2 years ago

        Looks like I spoke too soon. The red slashes don’t show up AS OFTEN when in Focus mode, but often enough to ruin some good photos and prevent me from using the focus assist light from the 685N.

        • kenny 2 years ago

          I really hope godox can fix this with firmware updates. they have the Same issue on the X1 triggers and the Flashes.

  28. andrew 2 years ago

    i made this video , hope anyone find it helpfull
    https://www.youtube.com/watch?v=TURqCEh3ULc

    • Author
      Flash Havoc 2 years ago

      Thanks for the video Andrew.

  29. Roberta 2 years ago

    I have been trying to update the firmware on my V860N from v2.0 to 2.2. I have been able to successfully install the drivers and have let the installer install Java 7. Then, when I run the Godox firmware update program, it gets almost to the end of the update and I get the error message “Can’t load jam.dll.” I’ve restarted the computer, re-installed the drivers and the installation program several times. This is quite frustrating. I’d appreciate any suggestions anyone has. I am attempting this update on a Dell Inspiron mini 10 netbook running Windows XP (I’m a Mac user–this is the only Windows machine I have).

    Thanks in advance and thanks to everyone (especially Elv–you rock!) for all of the incredible information you have on this website.

    Roberta

  30. Roberta 2 years ago

    Sorry–Regarding my previous comment, that error is “Can’t load jvm.dll.” That darn autocorrect gets me every time!

    • Ryan 1 year ago

      I had this exact same issue. Even tried it on Win XP and Win7. The solution was to uninstall any previous version of Java (in my case I already had Java 8).

  31. Stuart 2 years ago

    I get the same “Can’t load jvm.dll” error as Roberta. I’m using Windows 10 on VM Fusion with EL Capitan when trying to update my X1C.

    • DaBear 1 year ago

      Same here. Finally got everything installed, then this error occurs. Anyone with help?

  32. Mike 2 years ago

    Trying to update the AD600 to version 2.2 and getting a “Could not open USB device” fail however same cable on same port has updated X1 Tx & Rx and AD360II

  33. Siva 1 year ago

    I had kept getting the Fail Could not open USB device many times trying to upgrade the AD 360II. I tried a different cable and pushed it in hard in to the mini USB portion of the Flash and saw the PC show a USB device connected. Then I tried update again and it worked!

  34. Jesse Patterson 1 year ago

    I apologize for posting this question twice however, I feel the question is more appropriate for this article. Will the Godox firmware be compatible with Adorama’s rebranded gear from Godox?

    • Author
      Flash Havoc 1 year ago

      Hi Jeese,

      Yes the firmware is all the same for all the re-branded versions at this stage.

      Adorama may end up doing their own firmware download page, though it would still be the same firmware files.

  35. Tobiah 1 year ago

    Trying to update my xt1-c and just keep getting the unable to load jvm.dll error.

    Using an old pc.

    Stupid that apple software isn’t available.

    • Author
      Flash Havoc 1 year ago

      Hi Tobiah,

      In the comments just above people mention a couple of the solutions that may work.

      Firstly make sure you allow the program to install the Java software, even if there is Java already installed on the computer. It should replace any versions which are currently installed.

      Another issue is strangely just the USB cords used, some appear to work while others don’t.

  36. Lou 1 year ago

    Do any of these firmware updates allow use of a Canon flash on the Godox hotshoe and control the Canon flashes as if they are on the camera?

  37. Roberta 1 year ago

    Hi Flash Havoc.
    Thanks for the suggestions. Unfortunately, I’ve tried uninstalling Java and letting the setup program install Java on two different Windows computers, one running XP and one running Windows 7, and I’ve used two different USB cables. I still can’t successfully complete the update. On the XP machine, I get the unable to load jvm.dll error. On the Windows 7 machine, I can’t even load the drivers for the V860N. I hope that Adorama sets up their own firmware download page sometime soon. In the meantime, I’m tempted to contact them to see if I can send my two Flashpoint V860N’s back to them and see if they can do the updates for me.

  38. Shlomi Cohen 1 year ago

    Hi everyone,
    A few extra tips that may help:

    1. The compressed RAR file contains Chinese characters. This can cause errors and a corrupt executable file. Use WinRAR to unpack the setup file only, and make sure to select “Don’t extract full paths”.

    2. Make sure you run the setup file as administrator (right click, then “Run as Administrator). Some background operations may not install correctly if you run the setup with insufficient user permissions.

    3. If you get the “can’t load jvm.dll” error, it means that Java has not been installed properly. You might need to add the Java installation directory path to your “PATH” environment variable. Use Google for instructions on how to add it.

    Good luck!

  39. Svend 1 year ago

    Has anybody solved the “atlibusbdfu.dll not found” problem?
    I´m trying to make the AD600 update work since the TTL don´t seems to work properly.

  40. Paul 1 year ago

    Hello Flash Havoc,

    First let me tell me you info is superb!..got quite underway in doing firmwareupdates..hower now I am stranded in FAIL- Could not open USB Device…while i tried all, run as administrator, several USB cables..is there any advice left from you ?

    Gr Paul

    • Author
      Flash Havoc 1 year ago

      Hi Paul,

      As far as I understand this is generally a physical issue. A number of people have resolved this by using different cords.

      EDIT – WARNING – Be careful when pushing the USB cord plug into the flash and trigger USB sockets, as a number of people have broken the sockets. Take care that the plug is seated correctly, though don’t apply too much pressure on the USB socket.

    • Shlomi Cohen 1 year ago

      Paul,

      It sounds like your drivers might have not installed correctly.
      Try to reinstall them and make sure you follow the directions carefully.

      Also make sure your device is turned off before connecting it.

      • Author
        Flash Havoc 1 year ago

        Thanks Shlomi 🙂

        I sure hope Godox come up with a better firmware update system next time. I’ve never come across so many people having ongoing issues like this.

        I know what it feels like, because I had a lot of trouble myself when updates first started a few years ago now. Though after I found a Windows 7 computer, and let the Java reinstall every time, I’ve never personally had an issue since. (Apart from the Chinese characters in the folder name at times).

        (I’m using later Windows versions now via your instructions with no issues).

  41. Bas 1 year ago

    I now get a cannot find jvm.dll message updating my x1c trigger. ad600 ttl and ad360IIc give an error cannot load image.

  42. Nicolas Voisin 1 year ago

    Hello guys,

    So I was having the problem “Can’t load jvm.dll”
    I’m mac user and and find a working solution with VMware and windows xp sp3 pro.

    I tried with wine to emulate windows and had the “atlibusbdfu.dll not found” problem.

    I tried with VMware with windows 7 and always ended up with “Can’t load jvm.dll”

    So the only working solution for me was VMware under a new windows xp sp3 pro, you need to take care of all chinese character first on the folder or executable file.
    Then install the .exe and follow with the java included.
    I restart the virtual machine then plug the usb to my ad360II-C without connecting to the battery windows detect it and ask to insatll the driver.
    Then launch the updater which should be on desktop and start the update everything should works fine if you have a correct usb cable, it take a second and the AD360 will have screen on just unplug and that’s it..

    Hope it’s help

    • Author
      Flash Havoc 1 year ago

      Thanks for the feedback Nicolas. I’m personally not familiar with the mac options, though any feedback on solutions are great, thanks.

  43. Adri 1 year ago

    Hi,

    I tried to update my two AD600 TTL flashes. Without any success:

    I constantly get a “could not open USB defice” error message.

    I’m quite versed with computers, updated other Godox devices and am very sure there’s no software problem.

    I can’t imagine that it has to do with the cable (as others have implied above), but I tried several different usb cables. Both (!) flashes simply aren’t recognized as usb devices.

    Is there anybody out there who had the same problem and solved it somehow? Otherwise I have to conclude: It’s not possible to update my AD600 TTLs…. :-/

    Thx for any help!!

    • Adri 1 year ago

      By the way, I tried it with a different computer (different OS; again no software installation errors), more usb-cables, trying to put usb-cable firmly into the AD600 –> no success, alsways getting “could not open USB device”….

    • Mika 1 year ago

      I had exactly same problem, but I worked it out by changing USB cable. I tried 4 different, and last worked.

      You installed Godox drivers succesfully?

  44. Rob 1 year ago

    Has anyone actually succeeded in updating the firmware on the ad600. Ran into the same problems of the usb connection not recognized.

    • Robert Collins 1 year ago

      I eventually managed to install the firmware update in the ad600. The key is to get the computer to recognize the flash when connected to the PC after the drivers have been installed. To do this you need to 1) take out the battery 2) press the on switch on the flash for 2 seconds and 3) then plug the usb into your pc. This worked with W10 for me but I am told it also works on W7.

    • Author
      Flash Havoc 1 year ago

      Hi Rob,

      Yes quite a number of people have updated their AD600’s ok.

      It appears like there may be some AD600 batches out there with (at the least) difficult USB connections though.

      Also I’m not sure everyone is aware you need to follow the battery removal procedure Robert mentions.

  45. John 1 year ago

    Yeah, same here. Just got my RMA to send my AD600 back. Just got it like 4 days ago. So frustrated!!! Tried 7 cables. A few see my X1S just fine, but not the AD600. If ANYONE breaks this mystery, please post. Going to hold onto it for a couple days before sending back – REALLY needed it for an event coming up soon.

    • Author
      Flash Havoc 1 year ago

      Hi John,

      Please see Robert Collins comment above.

      I think everyone having issues with this will need to clarify whether they are already aware that you need to remove the battery and hold the on switch for 2 seconds before connecting the USB cord to the computer.

  46. Rob Nisters 1 year ago

    After installing the software on several computers, I finally succeded updating my X1 T (C) and all my X1 R’s, but not after breaking the USB connector by following the advice on this website, to push the USB plug firmly into the conector.
    So after waiting another 3 weeks to have my X1 T replaced under warranty, I could begin the update process again, and after the 5 th time (using different computers, cables and firmware) I finally succeded updating my triggers, but not the AD600B.
    I haven’t tried the battery removal trick yet, so that is step two.

    I have learned that it is important to be patent in all matters Godox, for it looks like I have to wait a total of 4 months to get my AD-H600B (the remote flash head) to be delivered wth the correct Bowens mount, instead of the Godox mount it came with.
    But I wouln’t be surprised at all if I had to wait longer than 4 months, as it will be deep into the summer recess by then.

    I think it would be great if Godox would develop an external flash head for use as a ringflash, but that might take years, if they make it at all

    • Rob Nisters 1 year ago

      BTW, I was allowed to hold on to the AD-H600 with Godox mount, so I am able to fire the flash remotely, just not with any lightmodifier on it, because nothing I have fits on that “funky” Godox mount.

      And also, I tried installing the X1 firmware on different OS-es: Win XP (32 bits), Win 7 (64 bits) (twice, on different computers), Win 8.1 (64 bits), Win 10 (64 bits), to finally succeed on the most difficult one: Win 10 (64 bits). Which just shows you have to be tenacious if nothing else.

      I have used my AD 600B on the Falcon Eyes Mega Softbox 16ASB-21 210 cm parabolic reflector, and it works great,
      Because of the issues I have with the AD-H600 I’ve only used that softbox with the AD 600B outside of the sofbox, never inversed inside the box.
      Can anyone tell me what might be the advantage of placing it inside the softbox?
      I can only see one disadvantage: {until I finally have my AD-H600B) the -already very heavy- softbox gets even more heavier, and the counterweight is already at the end of its boom. Leaving the AD 600B outside the softbox gives it leverage where it does some good.

      • Author
        Flash Havoc 1 year ago

        Hi Rob,

        Sorry to hear about your issues with the USB port and other issues. I have removed my comments regarding the USB cords and added a warning on the last one.

        There are Godox AD600 mount to Bowens mount adapters available now on Ebay etc for around $20 with shipping, called the Godox AD-GB. (I’m not sure if they are actually made by Godox though).

        So that may be something of an option to make your current remote head more usable.

  47. Guru Kast 1 year ago

    Would this work on the Flashpoint branded versions of these?

  48. Ulysses 1 year ago

    Hi, Elv. I’d like to report back with my experience updating the firmware on my X1-N transmitters from v15 to v16 using the standard Godox firmware updater software.

    First a little background: I am a Mac user, so I knew I’d need to either buy or borrow a PC, or else use some form of virtualization software such as Parallels or VMware Fusion. Because I’d have more use for the latter than actually buying a PC, I opted to install Fusion, and purchased a downloadable copy of Windows 10. Both pieces of software are relatively painless and quick to install on my Mac (I used an old Mac mini, but speed is not required for this purpose).

    Once all of that was done, I downloaded the Godox firmware updater, tried to install it, and immediately ran into problems. First of all, the firmware did not seem to install the drivers. Secondly, I had some issues with Java installation. My attempts at fixing these problems ran for about four tiring days. Many colleagues reached out to help, which is very cool — we have a great community of very helpful professionals and enthusiasts. Rather than outline the rest of what went wrong, I’ll simply mention what seemed to have worked.

    Shlomi Cohen (who assisted on writing your blog article about updating the firmware) was tremendously instrumental in putting me on track and helping me maintain my sanity (I’m normally technically inclined and have a lot of patience for errors and problem-solving, but this one was more urgent because we operate a working studio and I needed my gear up and running correctly). Shlomi suggested I alter the Windows PATH system variable so that it would include the path to the Java installation. I’m not sure why the firmware installation didn’t do this on its own. But in my case, this seems to be the only major difference I changed in my literally dozens of attempts at reinstalling the firmware updater.

    Once this change was made, the firmware updater ran without any problems. And I was able to update the firmware on all of my remaining X1-N units without needing to completely reinstall either the Godox firmware updater or Java installations again. Just plugged in the other transmitters, ran the software as directed, and I was good to go.

    I have yet to TEST the firmware with all my CheetahStand brand lights (a mix of both 2.4 GHz and some 433 MHz lights). My brain was too fried. But I’m hopeful some of my Nikon bugs are fixed, and maybe some old problems resolved. We will see. 🙂

  49. Jim 1 year ago

    I was able to successfully install the firmware into my TT865 by carefully filing off the shoulder of a USB cable. Before doing that the cable would not seat deeply enough.

  50. Graham V 1 year ago

    I have just managed to update an AD360II on a Windows 7 VM on a Mac using VMware – after first getting the “Unable to open archive file” Error and then once I got past that the “Can’t load jvm.dll” error.

    So a few of steps:

    1) Grab a VM from here: https://developer.microsoft.com/en-us/microsoft-edge/tools/vms/mac/ This allows you to use an evaluation version of a legitimate Windows machine – I used the IE11 WIndows 7 machine.
    2) After extracting the download import it into VMware and click customise, then add a network adapter. I also increased the RAM to 2GB and assigned 2 processors.
    3) Install 7 zip and Chrome browser
    4) Download the firmware from Godox
    5) Extract the firmware and then ensure to remove any chinese characters from any folder names that contain the extracted file. Or just move the .exe file to you desktop.
    6) Run the installer and let it install Java.
    7) Open a file explorer and navigate to C: > Program Files > Java > jre7 > bin Now click in the address bar at the top, highlight the text: C:\Program Files\Java\jre\bin and copy it (ctrl+c)
    8) Go to Control Panel > System > Advanced System Settings > Advanced > Environment Variables. Now in the “System Variables” list, scroll to the “Path” and click it once and select “Edit”. In the “Variable value” field, move to the end of and existing text and then add a semi colon (;) and paste the path the Java you copied. Click OK on all the boxes to get back to control panel – close control panel
    9) Connect flash via USB – ensure VMware passes the device to Windows
    10) Run the firmware update software (icon should be on the desktop) – within a few seconds the update is complete.

    With this I am now using the Sony X1T-S transmitter with an AD360II-C flash and it’s built in recevier. The AD360 requires version 2.6 of the firmware to enable full support of TTL with the X1T-S.

    I could not be happier with my Godox stuff so far, lots of testing to do!

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