YONGNUO – YN-568EX Battery Door Issue

Shortly after the Mark II version of the YongNuo YN-568EX flash was released, a number of people experienced issues with the tabs holding the battery door in place breaking off.

This issue with weak battery door material was fixed in flashes and battery doors produced from October 2013. So if you’re considering purchasing a YN-568EX or YN-568EX II this shouldn’t be a problem now as far as I’m aware.

Though I have just experienced the same issue with one of the original YN-568EX, produced all they way back in October 2012. And a number of other people have reported this with YN-568EX as well.

This flash has been handled very gently, and with fairly little use. So its fair to expect anyone with a YN-568EX or YN-568EX II produced before October 2013, may (and probably will) eventually experience this issue.

 

YN-568EX Battery Door

I first noticed the battery door was not sitting quite flush with the flash body at the lower left corner. But by the time I had taken the photos here, the batteries had already forced the door open to the point the flash will not even power-on without some help to try and hold the door closed.

The battery door has a series of 3 small tabs on each side, which normally lock it in place securely when the door is closed properly.

YN-568EX Battery Door

Though as you can see bellow, the first tab is still intact, while the second tab is in the process of breaking away, and the third tab is completely broken off.

The 3 tabs on the opposite side of the door are currently still in tact, though the rest likely won’t last long without some solid rubber bands or similar securing the door.

 

YN-568EX Battery Door

 

The Solution -

 

New battery doors with improved plastic can be purchased from YongNuo to fix this issue. And its reportedly a fairly simple mater of sliding the old door off, and sliding the new one back on. So at least you don’t have to send the flash back for repair.

The new battery door comes with instructions on how to release the old door, and slide the new one on.

 

Price and Availability -

 

YongNuo do not currently list the YN-568EX / YN-568EX II battery doors in their official Ebay Store, so you will need to contact them through the Store to order. I’m not sure why the don’t simply list them.

The price is around $5.99 per door including postage, so you’re mainly paying for postage really.

 

I don’t want to start a mass panic, but its probably a good idea to start looking at ordering a back up door if you have pre October 2013 YN-568EX or YN-568EX II flashes, and don’t want to be caught out. As this one at least let go pretty quickly once it started.

You can likely get away with using rubber bands etc to try and keep it going in a pinch if needed, but that can be a bit of a hassle.

I haven’t heard of this issue happening with any of the other YongNuo flash models (even though they use very similar battery door tabs). The YN-560 III have had a fair amount of abuse with no issues. And I haven’t had any other issue with the YN-568EX otherwise.

YN-568EX Full Review

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57 Comments
  1. george pahountis 3 years ago

    Ι have an almost new 568 flash with this issue ,something that annoyed the hell out of me, because otherwise it was a decent unit. Thank you for this post, I will new following it to see if any relevant product links will be listed.

    • Author
      Flash Havoc 3 years ago

      Hi george,

      Thanks for that. What is the date of manufacture of your YN-568EX?

      You can see the date sticker if you swivel the flash head.

  2. george pahountis 3 years ago

    I m not sure how to read this, and of course I can provide detailed photos if needed https://dl.dropboxusercontent.com/u/627480/photo%20copy.JPG

    • Author
      Flash Havoc 3 years ago

      Thanks george,

      The year is marked on the left column and the month on the right. So that’s October 2012.

      Which is the same build date as the flash I posted about, and one of the earliest YN-568EX available.

      I’m not sure if you meant that you purchased the flash recently. If so it was actually very old stock.

  3. george pahountis 3 years ago

    https://dl.dropboxusercontent.com/u/627480/yongnuo%20568%20door/index.html
    Better photographs :)
    I have the unit a bit over a year or so.It is still new and the marks is from the gaffers tape that did not do the trick!

  4. Wil C. Fry 3 years ago

    I’m glad you mentioned the date sticker; I’d seen the sticker and had no idea what it meant. I have two Yongnuo YN560-II flashes, one from Dec. 2013 and one from Jan. 2014. On both, the tiny plastic clips look exactly like the ones you show above (except not broken).

    Thanks for this post; I’ll be sure to handle mine gingerly.

    • Author
      Flash Havoc 3 years ago

      No worries, a lot of the YN flashes have similar tab design on the battery doors though, but I’ve never heard of this issue happening with the other models.

      It seems to be more of an issue with the plastic material used with pre Oct 2013 YN-568EX / II.

  5. Brian Hursey 3 years ago

    I ran into this issue. With my May 2013 YN568EX. I ordered a two doors from Yongnuo just incase another one broke.

  6. Astrolite 3 years ago

    How do you place an order for the battery door? I sent them a message yesterday but got no reply.

    • Author
      Flash Havoc 3 years ago

      Hi Astolite,

      Its only just Monday morning there right now. Assuming they have a day off on Sunday, they would still have a backlog of emails to get through now.

    • david edwards 3 years ago

      astrolite, try e mailing buyee-011 in the uk ,direct message to ivy , that’s where I got mine …

  7. Evaldas 3 years ago

    I have the same issue with 460II – one tab broke and now doors does not sit properly (though it works without need to hold it with a rubber band or something similar).
    But YN 460II has worse battery door design than 568 and I have it almost 4 years.

    Other flashes from YN that I have – 568 and 560 III does not have any issues yet, but I haven’t used them as mush as my 460II yet.

  8. george pahountis 3 years ago

    they have just answered me back ”The battery door is US$5.99” paid via Paypal at their account

  9. Alan 3 years ago

    If the “tabs” are broken off on the left side of the door. My guess is an inherit design fault of the way batteries are arranged inside the battery chamber. Three batteries on the left and one the right will result in uneven outward pressure against one side of the door.

    • Author
      Flash Havoc 3 years ago

      Hi Alan,

      Or they simply haven’t made the tabs strong enough on the left side to cater for the pressure of the 3 batteries on that side.

      That is a good point though, and probably explains why the other YongNuo flashes with similar tabs do not have the same issue (as they have 2 batteries on each side).

  10. Joseph Tan 3 years ago

    We’ve had this same exact issue (tabs breaking off door) on our July 2013 manufactured 568EX II’s. We bought some backup doors in September when they were only 3.99 including shipping to the USA speaking directly with the official Yongnuo store. They were actually really helpful and responsive as sellers. Unfortunately, despite very ginger handling when changing batteries, the tabs on the body of the flash casing have now broken; not nearly the easy fix replacing the door is.

    I’ve no idea if the tabs are different on the body casing in the later manufactured units, but just wanted to put the alert out there to be careful even if you have a stash of extra doors around. The body might break as well.

    • Author
      Flash Havoc 3 years ago

      Hi Joseph,

      Thanks for that. That’s not good news, but its good to be aware of.

      I guess one tip then is not to leave batteries in the flash whenever possible, as the more they are in there the more they are placing pressure on the door. Thanks again.

  11. david edwards 3 years ago

    I have a November 2013 568ex , no problem as yet, I always take the batteries out when not in use ,that way there,s no pressure on the door , and always handle with great care ,(just in case), im in the uk , so I will have to try and get some spares from our uk supplier , great site , very helpful post , always check site for info , dave edwards Plymouth UK….

  12. david edwards 3 years ago

    I have just today received 2 doors from my supplier in the uk , they were priced at $16.64 for the two, which I thought was pretty reasonable , but I have had to e mil them to ask for fitting instructions as none were sent , has anyone replaced a door yet ?, if so how is it done, don’t really want to make things worse , I would really appreciate some advice, by the way I am in the uk , but I gave you the price in the dollar equivalent so you can compare cost , again would love some advice on the fitting from someone who has done it , GREAT SITE ,VERY HELPFUL dave in the UK……

  13. Heather Kanillopoolos 3 years ago

    Has anyone else also experienced an issue with the metal tabs UNDER the batteries? In one of my YN flashes, the metal under the batteries that closes the circuit has bent down, causing the batteries to sit too low and thus not touch the metal on the door. With the circuit incomplete, the flash remains off. :/

    I have attempted to pull up the metal tabs, which worked for a few hours, but eventually the metal folds down again under the weight of the batteries..

    Any advice?

    • Author
      Flash Havoc 3 years ago

      Hi Heather,

      I have not heard of that issue before. And looking at the tabs just now, I would have to say unfortunately, that it would likely be pretty difficult to fix.

      So hopefully you can possibly return the flash still.

      Otherwise last resort I would think would be to drop a small spring in there under the battery as a makeshift fix.

  14. Akhlak Razzaque 3 years ago

    This exact thing (as described in the post) just happened to me! I thought to check on Google for anyone else having similar issues and came across this- thanks Flash Havoc!

    Will try to get a couple of spare doors…

  15. david edwards 3 years ago

    akhlack, fortunately there does not seem to be a problem getting spare doors, I have just received 2 replacements pretty quickly , when not using flash I take the batteries out , that way there is no pressure on the door ,,, be lucky …

  16. Stephane 3 years ago

    Hi, do you have a door for a 560EX or is it the same? Where can I buy one? Thx

    • Author
      Flash Havoc 3 years ago

      Hi Stephane,

      Yes the YN-560EX are the same flash case and battery door as the YN-568EX or YN-568EX II.

      You would need to contact the YongNuo official Ebay Store and they should be able arrange one. Or also see David’s comments below if you’re near the UK. Thanks.

  17. david edwards 3 years ago

    if you find buy_ee on e-bay , send an e mail to them (im in the uk), address it to ivy (I think its ivy), she will be able to organise it for you ,( I think her name is ivy ),regardless they will do their best to help you, best of luck , otherwise go through the seller from which you purchased ….

  18. david edwards 3 years ago

    stephane,david Edwards here ., confirm it is IVY you need to contact at buy_ee on e- bay, dave …..

  19. david edwards 3 years ago

    Stephane, im sure if you contact buy_ee on e bay any way they will help you , whereare you???
    -_

  20. Sebas 3 years ago

    Hello,

    This problem not only affects these two flash models.

    I have a YN 560 EX with the same problem. In general, all flashes with this battery access door.

    Regards

  21. Mick Manson 3 years ago

    Dave Edwards, are you still having a problem changing the battery door? Sorry, but I have only just seen your earlier post.

    I did it without instructions and it was quite easy.

    Like you, I bought two, keeping one as a spare.

    • david edwards 2 years ago

      i’m not having problems at present , I know how to release and fit now thanks , it’s quite easy really isn’t it , still got my 2 spares ….

  22. tarek 3 years ago

    Hi,

    I bought Yongnuo YN-568EX II Flash and it worked fine for three times only the prolem is that the flash fire once and I sense a heat on the side of the flash then it stop working and after leaving it for a 30 min it fire again once then stop working again .the technician said it need it board to be replaced but I could not find it anywhere on the internet and we do not have adealer for you in Egypt . Can anyone help where can I buy it??
    Also I need to buy the battery door

    • Author
      Flash Havoc 3 years ago

      Hi tarek,

      I’m not aware of spare parts like circuit boards being available, though other people may possibly know more on that.

      You will need to contact YongNuo through their Ebay store for the battery door, so you could ask about the circuit board there as well.

      Otherwise the flash will have to go back to the seller for exchange, or back to YongNuo for repair. They provide 12 months warranty from date of manufacture, though you will need to pay for the postage – service@hkyongnuo.com

      Thanks

  23. AZJohnnyQ 2 years ago

    My battery door keeps breaking on my 568ex (nikon) with very little use. I’m on my 2nd and in need of a third. There a way to get a new one besides ebay?

    • Author
      Flash Havoc 2 years ago

      Hi AZjohnnyQ,

      They were meant to have updated the plastic material so they don’t break as easily. Would it be possible your second door was a pretty early replacement?

      Also do you take the batteries out when not in use, so there is no pressure on the door all the time? I know that is not the ideal, but they seem to be holding up ok then.

  24. david 2 years ago

    Hello,
    I have a YN560 speedlight, still working perfectly, the battery door has broken at both sides and will no longer close. I always removed batteries after use.
    Are replacement door still available for this model?
    Thanking you in anticipation of a reply,
    Regards,
    David.

    • Author
      Flash Havoc 2 years ago

      Hi David,

      If you contact YongNuo through their official Ebay Store they should be able to help.

  25. Josh 2 years ago

    I had dealt with a faulty door on my YN510ex for a few weeks using gaffer tape. Now I seem to have an internal metal contacts issue which requires pressure to be put externally on the battery door to power up. After power up, but before being able to pilot the flash makes a pop sounds, then the batteries show as empty and the flashes witches off. Any ideas or similar problems?

  26. Christin 2 years ago

    I’m new to flash photography, and I know it doesn’t completely relate to this article, but I’m having issues with the battery life. One battery drains and the other are full after a 15 minute photo session. I can easily replace that one battery, but I’m wondering if this is a typical flash issue with the 568 or more likely my batteries? I’m using Energizer AA rechargeable batteries.

    • Author
      Flash Havoc 2 years ago

      Hi Christin,

      You have a bad cell there, that wouldn’t be related to the flash itself.

      Energizer rechargeable have a bad reputation, and from my experience with just a few sets that appears to be warranted.

      The regular Sanyo Eneloop batteries are excellent in comparison and pretty much the best bang for buck available.

      You could also grab yourself a smart charger which are able to condition batteries, though I wouldn’t expect much from the Energizers in any case. La Crosse used to be the best bang for buck option, I’m not sure if there may be better inexpensive options available now though.

  27. Victoria Christophe 2 years ago

    I’ve had a lot of problems with YongNuo products especially their flashes… but for some reason i always go and crawling back to them lol its funny how that works… I know im not the only one.

  28. Russ Pitcher 1 year ago

    I tried the ebay store but they just replied that they don’t sell the door.

    • Author
      Flash Havoc 1 year ago

      Hi Russ,

      I guess there are plenty avilable on Ebay etc now anyway, so YongNuo may not worry about selling them directly.

  29. Dave Jones 10 months ago

    23rd May 2016 and my Yongnuo YN560-III flash battery door has failed owing to 5 of the 6 tabs breaking off ! :-(

  30. Dave Jones 10 months ago

    My Yongnuo YN560-III has just developed this particular ‘fault’ recently – (early May 2016) – so far I have contacted ‘Yongnuo eu’ twice using their online form – No reply.

    I have contacted a company in the USA but it can take up to *well over a month* for delivery of 4 x replacement battery compartment doors – (Why 4 ? I have 4 x YN-560-III’s and I’m just being cautious in case the others inherit the same ‘fault’).

    I contacted a Chinese company through eBay this morning – (24.May.2016) – and they have the YN568 door for sale, but say it’s not compatible with the YN560-III body !

    Anyone know of a UK supplier of the replacement door I’m after. I’ve done loads of searches but no luck yet.

    Many thanks in advance.

  31. Russ Pitcher 10 months ago

    I found one on eBay after a lot of searching. Felt very dodgy at the time and took about two months to arrive from he US to the UK. Very amateur packing too, but it did turn up eventually and fitted don’t. I’ll try to dig out the details.

    • Dave Jones 10 months ago

      Cheers Russ …

      I’ll look forward to receiving the details. Many thanks, much appreciated.

      What do you mean by ” … and fitted don’t” please ?

      • Author
        Flash Havoc 10 months ago

        Hi Dave,

        There are usually plenty listed on the US Ebay.com from Chinese sellers.

        The official YongNuo Ebay store will sell them as well, though you have to message them first to arrange the sale, as they don’t list them. And those other sellers will likely get them shipped out quicker anyway. It usually takes a couple of weeks with the regular slow / free shipping.

        • Dave Jones 10 months ago

          Many thanks once again Russ.

          I had a reply from the Yongnuo eBay site yesterday (26.05.2016) and they don’t stock or have any replacement battery covers for sale (for the YN560-III) :-(

          Looks like I’ll have to go back to the USA site and try my luck there.

          Thanks for your help, it’s much appreciated.

          Cheers … Dave (R.A.T.S.)
          Real Ale Tasting Society

  32. Dave Jones 10 months ago

    Hi Russ,

    Found a Yongnuo website (USA) and ordered 4 x replacement battery compartment doors this morning, (26.05.2016), and they have a delivery time of 12 to 47 days for the free postage option ! I ordered 4 x doors just in case – as I have 3 x other YN560-III’s.

    http://www.135shot.com/battery-door-for-yongnuo-flash-speedlite-yn-560-yn-560-ii-yn-560-iii.html

    Thanks again for your help Russ. Pint over the Bar for you ! :-)

  33. Mihai 10 months ago

    I own a YN568EX for Nikon purchased last year from a ebay saler. It worked fine, I didn’t hit it and yesterday started to have some issues. For what i can tell the batteries don’t make a good electrical contact & if I move/turn the flash around it’s turning off. Does anyone alse had this problem? Is it from the door or from inside? Can it be fixed?

    • Author
      Flash Havoc 9 months ago

      Hi Mihai,

      If the issue is the battery door tabs, then you should be able to see the battery door lifting from the flash body when closed.

      Are the battery compartment metal contacts clean, no corrosion on them?

      • Mihai 9 months ago

        No, the battery door works fine & doesn’t open by itself.
        I think the problem is from the internal battery contacts that have flattened. Few days ago I dropped my backpack on the ground and maybe on the impact the batteries pushed the contacts inside. I noticed that the battery door is closing easier because the batteries are in a much lower position.

        Flash unit photos – https://goo.gl/photos/mi5zRvtK7zhJTpaD7

        • Author
          Flash Havoc 9 months ago

          Ah, ok. My next suggestion was going to be that you have been to try and bend the base contacts up a little as well.

          You might have to bend a piece of stiff wire (does anyone still have metal wire coat hangers) to an L shape and try to pry the tabs up a little. Unless you can find tweezers or similar that will grip the edges of the tabs.

          If the flash had an impact though, you could have possibly cause a loose connection somewhere within the flash as well. Hopefully it is just the tabs though.

  34. Blair Wooten 4 months ago

    I have a Yongnuo YN-14EX- Ring Flash. I stored it in the top of my closet on a shelf by it’s self. I have it stored in the bag and in the box. Today I got it down only to find the battery door broke on it. I’ve only had it since early September. I looked on their web site I found doors for other models but not mine, looks like the plastic just let go. Anyone else have this issue? thanks Blair

  35. phil 5 days ago

    Where can I get a connector for my damaged Yongnuo SF 18C external power pack. Its the female on the flying lead that plugs into the YN565ex Flash?

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